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406 results for
  • Banking & Insurance
  • SOX Compliance and Internal Controls

Dealing with Difficult People

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

  • Oct 16, 2026
  • 60 Mins
  • Basic & Intermediate & Advanced
  • Jenny Douras

Effective Conflict Management

Managing conflicts efficiently is a skill everyone must have.  Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you ...

Claude AI for HR Professionals

Claude AI for HR Professionals is a practical, hands-on seminar designed to help HR teams leverage Claude AI in everyday HR functions. The session focuses on real-world applications such as drafting policies, improving employee communications, supporting recru ...